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Our business in the United Kingdom

Everyday millions of people across the United Kingdom (UK) rely on the services provided by McKesson UK; a leading provider of integrated healthcare services to the NHS, specialising in medicines, pharmaceutical care and primary care patient services.

At a glance

  • Largest community pharmacy network in the UK (Lloyds Pharmacy)
  • More than 1,400 pharmacies (December 2020)
  • Leading national pharmaceutical distribution operation (AAH Pharmaceuticals) 
  • Experienced providers of clinical homecare, treating more than 95,000 patients in their own homes (LloydsPharmacy Clinical Homecare)
  • Digital health provider offering trusted and confidential online access to prescription medication from NHS accredited UK doctors (Echo and LloydsPharmacy Online Doctor)
  • Ca. 19,000 employees


AAH Pharmaceuticals delivers 11 million items every week to more than 14,000 pharmacies and other organisations from 14 modern distribution centres. The company is the largest pharmaceutical wholesaler in the UK. Its support centre is located in the city of Coventry in the West Midlands, UK. AAH Pharmaceuticals has been a part of the McKesson Europe since 1995.

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In 1997 McKesson Europe acquired its first pharmacies in the UK, and today, it has the largest community pharmacy network in the UK with more than 1,400 pharmacies under the LloydsPharmacy brand. LloydsPharmacy is a lifelong healthcare partner trusted by over nine million patients each year.

LloydsPharmacy prides itself on providing accessible healthcare to the communities it services, particularly supporting the management of long-term conditions such as diabetes and pain management. NHS services such as the New Medicines Service and Medicine Use Reviews are also available.

In addition, LloydsPharmacy Healthcare Services answers the health needs of the NHS and private hospitals, prisons and mental health facilities through managed pharmacy services. They are the most trusted outsourced pharmacy partner to the NHS, supporting 47 hospitals within 28 Trusts. They were also the first to deliver cancer treatment in a community pharmacy.

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AAH also offers pharmacies a partnership model called Careway. Careway brings together the expertise of AAH with the experience of McKesson UK to support independent pharmacies across the UK. Providing unrivalled business and marketing support, complemented by a host of colleague training options to help pharmacy owners serve the local health needs of communities and build their businesses.

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John Bell & Croyden

John Bell & Croyden is one of the oldest and most celebrated pharmacies in England. The pharmacy, which has existed for more than 200 years, recently reinvented itself as a one-stop health and wellbeing emporium following a multimillion-pound refit and refurbishment in September 2015. John Bell & Croyden holds the royal warrant as pharmacists to Her Majesty The Queen and has held this warrant for over 50 years.

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Founded in 2015 by two life-long patients who were frustrated with the status quo, the Echo app helps patients to request their NHS prescriptions from their GP and choose to either get their medicine delivered, for free or collect from their local LloydsPharmacy.

Echo works with the 97% of NHS England GP surgeries that support electronic prescriptions and covers all delivery charges, so there’s no extra cost to the NHS or to patients.

Echo became part of the LloydsPharmacy family in 2019 and is the first online pharmacy to be acquired by McKesson Europe. It has won a number of awards including the Mayor of London’s award for MedTech, KPMG’s Best British Start-up and Accenture's UK HealthTech Innovation Challenge.

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More services

LloydsPharmacy Online Doctor

Delivering trusted and confidential online access to prescription medication from NHS accredited UK doctors, LloydsPharmacy Online Doctor helps treat over 300,000 patients every year offering same or next day medicines home delivery or convenient same-day click and collect services at thousands of community pharmacies. The service was first founded in 2002 and was the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission.

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LloydsPharmacy Clinical Homecare

One of the most experienced providers of clinical homecare in the UK, LloydsPharmacy Clinical Homecare has been supporting patients in this way since 1975. It provides care to more than 95,000 patients in their own homes—ranging from straightforward delivery of medication to specialised nursing for complex conditions.

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MASTA (Medical Advisory Service for Travellers Abroad) operates the largest network of private travel clinics in the UK. It offers travel health consultations, vaccinations (including yellow fever), anti-malarials and travel related retail items.

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Celesio UK to cease trading in approximately 190 LloydsPharmacy stores in England

Celesio UK has today announced its intention to cease trading in approximately 190 of its LloydsPharmacy stores in England, through a combination of store closures and divestments.